Amplifying agents

Helping Agents

SHAPE THE CHAOS

located in

dallas, tx

Committed to rocking your world through impeccable service all-round.

Committed to rocking your world through impeccable service all-round.

Founded on the principle of assembling specialists for specific tasks, rather than stretching one person thin across multiple roles for average outcomes. This in turn creates a better customer experience for the end user, and a satisfied agent experience overall.

delightful experiences. extraordinary results.

Services offerED

[06]

Helping agents stay productive with responsive, expert guidance.

From urgent deal questions to system troubleshooting, I provide the technical and strategic support that keeps agents moving forward. My approach combines quick-response assistance with proactive education, ensuring agents have the answers and tools they need exactly when they need them—without breaking their workflow.

agent onboarding

agent onboarding

agent onboarding

training programs

training programs

training programs

adoption strategy

adoption strategy

adoption strategy

Compass tools

Compass tools

Compass tools

Driving adoption of technology through proactive, high-touch support.
With deep experience in MLS, Salesforce, Zendesk, and CRM systems, I deliver responsive technical assistance and ongoing education that keeps agents productive and engaged. I bridge the gap between product and user by turning feedback into actionable solutions.

platform training

platform training

platform training

CRM systems

CRM systems

CRM systems

helpdesk workflows

helpdesk workflows

helpdesk workflows

user feedback loops

user feedback loops

user feedback loops

image of an e-commerce store in Framer
image of an e-commerce store in Framer
image of an e-commerce store in Framer

Creating the kind of trust that keeps agents supported and inspired.
I focus on building lasting relationships with agents through consistent communication, empathy, and follow-through. Whether resolving issues or strategizing growth opportunities, I make sure every interaction reinforces confidence in the company.

agent relations

agent relations

agent relations

portfolio management

portfolio management

portfolio management

customer success

customer success

customer success

white-glove service

white-glove service

white-glove service

app folder on a mobile phone
app folder on a mobile phone
app folder on a mobile phone

Empowering agents to market themselves with clarity and confidence.
From property marketing templates to brand-aligned collateral, I help agents tell their stories visually and effectively. My background in creative design and marketing systems allows me to craft tools that elevate listings and strengthen agent brands.

marketing collateral

marketing collateral

marketing collateral

listing presentations

listing presentations

listing presentations

brand consistency

brand consistency

brand consistency

creative strategy

creative strategy

creative strategy

sizing hierachy for design systems
sizing hierachy for design systems
sizing hierachy for design systems

Turning complex workflows into intuitive systems that scale.
I create documentation, playbooks, and process maps that streamline agent operations and reduce support requests. This ensures teams can deliver consistent, high-quality service even as their business scales.

process mapping

process mapping

process mapping

SOP development

SOP development

SOP development

knowledge base

knowledge base

knowledge base

operations scaling

operations scaling

operations scaling

graphic design poster
graphic design poster
graphic design poster

Designs SPEAK, Clients SpEAK Louder

Designs Spoke Clients Spoke Louder

"A thoughtful agent that delivers beyond expectations."

Elena Morris

“brought clarity and creativity to our team.”

Daniel Fischer

“Professional, collaborative, and detail-driven.”

Clara Jensen

Sharp Lines &
Loose Thoughts