hero image of a woman talking to a child (supposed younger self)
novus broker
hero image of a woman talking to a child (supposed younger self)
novus broker

An Experienced agent

I believe exceptional outcomes emerge when operational excellence meets genuine human connection. Over the past decade, I've architected support systems for over 1,000 real estate professionals across 35 markets - not through rigid protocols or one-size-fits-all training, but by understanding that each agent faces unique challenges requiring tailored solutions. I've found that when you build systems around people rather than forcing people into systems, everyone thrives.


My experience spans the full spectrum of real estate operations - from short-term rentals and property management, to orchestrating multi-million dollar institutional partnerships while crafting marketing campaigns in competitive markets.

From implementing enterprise platforms, navigating complex multi-state compliance, or fielding late-night support calls, my goal is to create environments where professionals don't just learn tools, they discover capabilities. This philosophy helps agents spend more time being human and less time online, and helps inform the business to make better informed decisions.

How I can assist

FOR LISTING AGENTS

I help listing agents master the company's technology stack - from CMA tools and digital marketing platforms to client management systems. I'll show them how to create compelling listing presentations, leverage data analytics for pricing strategies, and use automation to streamline their workflows while maintaining that personal touch with sellers.

EXPERTISE AND TOOLS

Pre-listing package preparation (CMA, disclosures, seller questionnaires)

Pre-listing package preparation (CMA, disclosures, seller questionnaires)

Pre-listing package preparation (CMA, disclosures, seller questionnaires)

Professional marketing collateral (brochures, digital ads, social templates)

Professional marketing collateral (brochures, digital ads, social templates)

Professional marketing collateral (brochures, digital ads, social templates)

MLS optimization and listing accuracy management

MLS optimization and listing accuracy management

MLS optimization and listing accuracy management

Seller communication materials and presentation decks

Seller communication materials and presentation decks

Seller communication materials and presentation decks

Pricing strategy support and market analysis (licensed agent)

Pricing strategy support and market analysis (licensed agent)

Pricing strategy support and market analysis (licensed agent)

REAL WORLD IMPACT

Average time of 2 hours saved in listing prep

Average time of 2 hours saved in listing prep

Average time of 2 hours saved in listing prep

24 hours or less on marketing material turnaround

24 hours or less on marketing material turnaround

24 hours or less on marketing material turnaround

zero MLS errors and compliance issues

zero MLS errors and compliance issues

zero MLS errors and compliance issues

FOR BUYING AGENTS

I support buyer's agents with assistance on search tools, mobile apps, and collaboration platforms that help them respond instantly to client needs. This means I assist on everything from setting up automated property alerts to using digital contract management systems that keep deals moving smoothly.

EXPERTISE AND TOOLS

Rapid offer preparation and document assembly

Rapid offer preparation and document assembly

Rapid offer preparation and document assembly

Buyer presentation packages and neighborhood comps

Buyer presentation packages and neighborhood comps

Buyer presentation packages and neighborhood comps

Lender and vendor coordination management

Lender and vendor coordination management

Lender and vendor coordination management

Inspection contingency tracking and deadline management

Inspection contingency tracking and deadline management

Inspection contingency tracking and deadline management

Multiple offer strategy and document review

Multiple offer strategy and document review

Multiple offer strategy and document review

REAL-WORLD IMPACT

Offers submitted 40% faster on average

Offers submitted 40% faster on average

Offers submitted 40% faster on average

Reduced admin time per transaction by 3+ hour

Reduced admin time per transaction by 3+ hour

Reduced admin time per transaction by 3+ hour

FOR TRANSACTION COORDINATION

I ensure agents can navigate the entire deal lifecycle digitally. I'll provide training on document management systems, compliance tools, communication platforms, and deadline tracking systems that keep everyone aligned from contract to close.

EXPERTISE AND TOOLS

Complete timeline management from contract to close

Complete timeline management from contract to close

Complete timeline management from contract to close

Contingency removal tracking and deadline alerts

Contingency removal tracking and deadline alerts

Contingency removal tracking and deadline alerts

Communication middleman for all parties (lender, title, inspectors)

Communication middleman for all parties (lender, title, inspectors)

Communication middleman for all parties (lender, title, inspectors)

Document compliance review and pre-close audits

Document compliance review and pre-close audits

Document compliance review and pre-close audits

Issue resolution and problem-solving support

Issue resolution and problem-solving support

Issue resolution and problem-solving support

REAL-WORLD IMPACT

Zero missed deadlines on coordinated transactions

Zero missed deadlines on coordinated transactions

Zero missed deadlines on coordinated transactions

95% fewer last-minute closing surprises

95% fewer last-minute closing surprises

95% fewer last-minute closing surprises

Agents close 20% more deals when not managing their own TC

Agents close 20% more deals when not managing their own TC

Agents close 20% more deals when not managing their own TC

FOR MARKETING & BRAND SUPPORT

I help agents create professional marketing materials using brand-guided design tools, templates, and content creation platforms. This covers everything from social media strategies to email campaigns. I ensure agents can build their personal brand while staying compliant with company standards.

EXPERTISE AND TOOLS

Branded marketing template creation (flyers, postcards, emails, blogs)

Branded marketing template creation (flyers, postcards, emails, blogs)

Branded marketing template creation (flyers, postcards, emails, blogs)

Social media content strategy and templates

Social media content strategy and templates

Social media content strategy and templates

Agent branding and visual identity development

Agent branding and visual identity development

Agent branding and visual identity development

Property photography coordination and editing

Property photography coordination and editing

Property photography coordination and editing

Website and landing page creation and content support

Website and landing page creation and content support

Website and landing page creation and content support

REAL-WORLD IMPACT

Consistent brand presence across all touchpoints

Consistent brand presence across all touchpoints

Consistent brand presence across all touchpoints

Listings receive 35% more engagement with professional materials

Listings receive 35% more engagement with professional materials

Listings receive 35% more engagement with professional materials

Agents report increased seller confidence and referrals

Agents report increased seller confidence and referrals

Agents report increased seller confidence and referrals

FOR TEAM LEADERS & SCALING AGENTS

I help top producers optimize their operations through team collaboration tools, performance tracking systems, and workflow automation. I'll set up systems for delegation, help train junior agents, and help them scale their business without losing quality.

EXPERTISE AND TOOLS

Process documentation and playbook creation

Process documentation and playbook creation

Process documentation and playbook creation

Team onboarding systems and training materials

Team onboarding systems and training materials

Team onboarding systems and training materials

Standard operating procedures (SOPs) for consistency

Standard operating procedures (SOPs) for consistency

Standard operating procedures (SOPs) for consistency

Knowledge base and self-service resource libraries

Knowledge base and self-service resource libraries

Knowledge base and self-service resource libraries

Workflow optimization and bottleneck identification

Workflow optimization and bottleneck identification

Workflow optimization and bottleneck identification

REAL-WORLD IMPACT

50% reduction in new agent ramp-up time

50% reduction in new agent ramp-up time

50% reduction in new agent ramp-up time

Support requests drop as agents self-serve from documentation

Support requests drop as agents self-serve from documentation

Support requests drop as agents self-serve from documentation

Scalable systems that work for 5 agents or 50

Scalable systems that work for 5 agents or 50

Scalable systems that work for 5 agents or 50